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Super Lawyers Business Edition: Millie Chou keeps the teams at Zappos.com working and playing hard

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Photo: Dustin Snipes

In this year's Super Lawyers Business Edition (available now as a digital edition, via app and in print), we put a spotlight the GC of the Nevada-based Zappos.com-Millie Chou. She first helped run the investment fund for Zappos during its inception, returning to the company in 2006 and getting the top legal job in the company in 2008.

Zappos is well-known for its distinctive culture, and the company placed sixth on Fortune magazine's "100 Best Companies to Work For" list in 2011. Its Family Core Values feature items like "Create Fun and A Little Weirdness" and "Deliver WOW Through Service," and the company offers every trainee $2,000 to simply quit and walk away-more than 97 percent will stay. The company has grown quickly, reaching a goal of $1 billion in sales by 2010 (set by CEO Tony Hsieh more than 10 years ago) two years early, and morphing from a seven employees to more than 3,000. In 2009, Zappos was acquired by Amazon.

"Millie's role often comes with an additional layer of challenges because of our unique culture," [says] Pam Tidmore, vice president of customer loyalty in human resources. "Besides all the traits you'd expect a lawyer to possess ... Millie has built excellent relationships across the company, so she intuitively understands challenges when people have requested or needed her guidance. She understands and appreciates the distinctive ingredients that have made Zappos so special."

Read more about Chou's handling of the security breach, and why speech and debate led her to a legal career, online or in our digital mag.

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The Best of 2013: Super Lawyers Top Lists

As 2013 comes to a close, Super Lawyers celebrates another year of recognizing excellence in practice with the release of our Top Lists.

What are Top Lists? Published in each state, the attorneys included on a Top List are have not only been selected to their state's Super Lawyers list-they have also scored the highest point totals during our patented selection process, which is comprised of peer nominations, independent research and peer evaluations.

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(The Super Lawyers selection process; click to view full-size.)

Attorneys on a Top List are truly the best a state has to offer, and this year is no exception. Among this year's Top List attorneys are:

  • Carter G. Phillips (Top 10, Washington, D.C.), whose 76 arguments before the United States Supreme Court are the most of any attorney currently in private practice.
  • Ted Wells (Top 10, New York Metro), dubbed the "go-to guy" for defense in high-profile white-collar criminal cases and complex civil litigation.
  • Charla G. Aldous (Top 50 Women, Texas and Top 10, Texas), the personal injury attorney whose verdicts and settlements from 2000-2005 garnered more than $675 million.

"Super Lawyers is proud to provide visibility to outstanding attorneys," said Julie Gleason, Director of Research for Super Lawyers. "The Top Lists take that step to the next level by highlighting those attorneys who demonstrate a truly exceptional level of accomplishment."

The size and specifics of each Top List (Top 10, Top 50 Women, etc.) vary depending on the list's respective state or region, and the number of attorneys selected to the state's Super Lawyers list for the year.

If you've been selected to your state's Top List, there are some easy ways to promote this accomplishment: Download our Super Lawyers Promotional Kit for templates to use on your website, blog or social media channels.

To view the Top Lists by state or region, please visit SuperLawyers.com/TopLists.

David J. Beck Representing the University of Texas in Farrah Fawcett Case

Attorney David J. Beck of Beck Redden in Houston, a member of the Super Lawyers National Advisory Board, is representing the University of Texas at Austin in the dispute with actor Ryan O'Neal over an Andy Warhol portrait of Farrah Fawcett. The Charlie's Angels star left her collection of art to the university before her death of cancer in 2009, O'Neal, an old flame, has had possession of it since soon after her death and claims that the portrait is his.

The case was recently covered by the Today Show and CNN.com.

In addition to his prestigious position on the National Advisory Board, Beck was featured in a profile in the 2008 edition of Texas Super Lawyers magazine. 

2013 Super Lawyers Advisory Board Retreat: Recap

(Note: This content is posted on behalf of Heather Walker, Super Lawyers Sr. Director.)

At Super Lawyers, our vision is to provide unparalleled visibility for the attorneys and firms on our list. Just as the business of law is ever-changing, the best marketing solutions for lawyers also evolve. Super Lawyers hosts a variety of focus groups, regional events, sponsorships, trade shows, quarterly webinars and retreats to better understand today's attorney.

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Super Lawyers recently completed our 2013 Advisory Board Retreat, held November 13-15 in Scottsdale, Arizona. Attendees included our National Advisory Board (well-known attorneys) and members of our Marketing Board (marketing directors). The group participated in broad sessions and small breakouts designed to generate ideas that will grow our businesses together.

While the weather and the location were truly exceptional, the best part was the valuable insights we received on how to:

  • Expand our print distribution nationally and regionally
  • Make our lists even more relevant to attorneys and consumers
  • Deliver online marketing solutions that drive business development for top law firms

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A special thanks to our attendees. The group's engagement, honesty and strategy will be truly impactful to Super Lawyers' long-term success!

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