Jump to Navigation

Super Lawyers Business Edition: Millie Chou keeps the teams at Zappos.com working and playing hard

Photo: Dustin Snipes

In this year's Super Lawyers Business Edition (available now as a digital edition, via app and in print), we put a spotlight the GC of the Nevada-based Zappos.com-Millie Chou. She first helped run the investment fund for Zappos during its inception, returning to the company in 2006 and getting the top legal job in the company in 2008.

Zappos is well-known for its distinctive culture, and the company placed sixth on Fortune magazine's "100 Best Companies to Work For" list in 2011. Its Family Core Values feature items like "Create Fun and A Little Weirdness" and "Deliver WOW Through Service," and the company offers every trainee $2,000 to simply quit and walk away-more than 97 percent will stay. The company has grown quickly, reaching a goal of $1 billion in sales by 2010 (set by CEO Tony Hsieh more than 10 years ago) two years early, and morphing from a seven employees to more than 3,000. In 2009, Zappos was acquired by Amazon.

"Millie's role often comes with an additional layer of challenges because of our unique culture," [says] Pam Tidmore, vice president of customer loyalty in human resources. "Besides all the traits you'd expect a lawyer to possess ... Millie has built excellent relationships across the company, so she intuitively understands challenges when people have requested or needed her guidance. She understands and appreciates the distinctive ingredients that have made Zappos so special."

Read more about Chou's handling of the security breach, and why speech and debate led her to a legal career, online or in our digital mag.

Related Stories

Announcing the 2013 Pro Bono Super Lawyers Digital Magazine

The 2013 Super Lawyers Pro Bono Award recipients have been announced and now you can read their stories in a special pro bono digital edition!

SLPBA14_Hub_Cover.jpgIn this special pro bono edition, you can read the in-depth stories of the nine exceptional individuals and groups honored with a 2013 Super Lawyers Pro Bono Award who are making a difference with their pro bono efforts.

The 2013 Pro Bono Super Lawyers Digital Magazine is emailed to attorneys nationwide who were selected to a 2014 Super Lawyers or Rising Stars list, as well as their firms.

Each year, the Super Lawyers Pro Bono Awards honor attorneys, firms, law students, law schools and other legal organizations based on their pro bono efforts in the calendar year. Award recipients are awarded a monetary prize, editorial coverage and promotion through Super Lawyers blogs, press releases and social media outlets.

Do you know someone worthy of a 2014 Super Lawyers Pro Bono Award? Nominations are now open through October 31, 2014. Learn more and nominate today at SuperLawyers.com/ProBono.

Maximize Your Visibility with New Attention-Grabbing TopSpots

Did you know that SuperLawyers.com received 6.4 million visits in 2013? That's a lot of people searching online for an attorney and landing on our website! What are you, as a selected attorney, going to do to capture their attention?

Introducing the latest way to stand out from the crowd and reach potential clients: Super Lawyers TopSpots. This visibility opportunity for attorneys selected to a Super Lawyers or Rising Stars list is:

  1. Exclusive. Set yourself apart from competitors with one of only three TopSpot listings available
  2. Targeted. Reach your ready-to-hire audience using a highly effective search method by practice area and geographic location
  3. Measurable. Monitor your success using traffic data for your listing

Here's how it works: A TopSpot provides exclusive top-three placement in the Super Lawyers online attorney directory, allowing you to target clients by practice area and geographic location. For example, if you have a TopSpot for bankruptcy in Minneapolis, your attorney profile search result will be one of the first listings people see when they visit SuperLawyers.com and search for "bankruptcy attorney in Minneapolis."

To purchase a TopSpot, an attorney must have a Premium Online Attorney Profile. By itself, this profile is extremely powerful by way of professionally-written, search engine optimized content and the ability for you to link all of your online properties on your profile. Even more, optimized contact options and an interactive map make it easy for potential clients to get in touch with you. But when combined with a Top Spot, the visibility opportunities are endless. Not only will ready-to-hire consumers see you first (with your TopSpot), they will get to know you and your practice on a more personal level (with the information in your Premium Online Attorney Profile).

You can find out more details about TopSpots here. Don't miss out on the opportunity to capture the attention of clients who need your counsel-get your TopSpot today!

Super Lawyers Picks the Winners of the 2014 NCAA Mens Basketball Championship

What better predictor of the 2014 NCAA Mens Basketball Championship than by number of attorneys selected to the 2013 Super Lawyers list who graduated from the participating colleges' law schools?

After crunching the numbers, Super Lawyers predicts that on the evening of April 7th, after a hard-fought, back-and-forth game, Harvard will prevail over Michigan 97-91. It will be a long road for each team, with Harvard holding off a hard-charging Florida team and Michigan beating back the Badgers of Wisconsin in the final four.

When asked about her confidence in using Super Lawyers selections as a prognosticator of basketball prowess, Super Lawyers publisher Cindy Larson said, "Listen, if my dog could pick the champion in 2011 and 2004, I think that we have a good chance of coming out on top this year."

Check out the Super Lawyers bracket here

Privacy Policy | Business Development Solutions by FindLaw, a Thomson Reuters business.